Effective Date: July 14, 2025

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Soldier Creek Equine Services is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and use our services.

Please read this policy carefully to understand our views and practices regarding your personal data.

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1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide to Us:

• Name, address, phone number, and email address

• Pet information (e.g., name, breed, age, medical history)

• Payment and billing details

• Appointment and inquiry details

• Any other information you voluntarily provide (e.g., forms, emails)

b. Automatically Collected Information:

• IP address, browser type, device type

• Pages viewed, access times, and referring website

• Cookies and similar tracking technologies (see Section 5)

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2. How We Use Your Information

We use the collected data for the following purposes:

• To provide veterinary care and manage appointments

• To process payments and send invoices

• To respond to inquiries and customer service requests

• To send reminders, newsletters, or promotional content (with consent)

• To improve our website and services

• To comply with legal obligations

 

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, IT services)

• Veterinary specialists or emergency clinics with your consent

• Legal authorities if required by law or to protect our rights

 

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations, dispute resolution, and enforcement of our agreements.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent.

 

6. Your Rights and Choices

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data ("right to be forgotten")

• Objection to processing or withdrawal of consent

• Data portability

To exercise your rights, please contact us at 405.396.8055.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to take steps to protect your information online.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal data.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Crosby Vet | Soldier Creek Equine Services 
12555 NE 220th St Arcadia, OK 73007
405.396.8055